FREELANCING 101

Unions, networks & where to get help

Find the people and organisations that can support you in your working life

Freelancing can sometimes make support feel fragmented, but you do not have to deal with every question or problem alone.

Trade unions, professional associations and peer networks can all support your working life, but they do different things. A union may advise or represent you when something goes wrong, while a professional association can offer role-specific guidance, training and community. Networks can help you connect with other freelancers who share your location, identity, discipline or experience.

This page will help you understand the difference, find the organisations most relevant to your work and prepare before asking for advice.

A NOTE ABOUT ROLES AND LABELS

The performing arts include an enormous range of roles, disciplines and ways of working, many of which overlap. You may describe your work differently from the organisations listed here, or identify with more than one role. Use the descriptions that feel most relevant to your practice and explore more than one route where useful.

1. Union, professional association or network?

You may benefit from more than one kind of organisation. Understanding the difference will help you decide where to take a question and what you can expect in return.

Trade union

A trade union represents and protects people at work. Depending on the union and your membership, it may offer:

  • Contract checking and advice
  • Rates, agreements and working-condition guidance
  • Support with disputes, discrimination or non-payment
  • Representation or legal assistance
  • Collective campaigning and negotiation

Best for: Protecting your rights and getting support when a work-related problem arises.

Professional association

A professional association usually supports people working in a particular role, discipline or area of the industry. It may offer:

  • Role-specific guidance and good practice
  • Training and professional development
  • Events, directories and opportunities
  • Peer connection and industry knowledge
  • Advocacy for the profession

Best for: Developing your practice, finding specialist guidance and connecting with others in your field.

Network

A network brings people together through a shared discipline, location, identity or experience. It may offer:

  • Peer support and shared learning
  • Events, conversations and introductions
  • Opportunities and useful contacts
  • Community, visibility and representation
  • Informal advice from other freelancers

Best for: Building connections, sharing experiences and finding a community within the industry.

You do not necessarily need to choose only one. A freelancer might belong to a trade union for workplace protection, a professional association for role-specific development and one or more networks for community and connection.

These organisations can also help freelancers share experiences, identify common problems and build a stronger collective voice for change.

2. Find the right support for your role

Theatre and performing-arts roles are not all represented by the same trade union. Coverage can also overlap, particularly if you combine several disciplines or work across theatre, live events, film, television or education.

Our quick finder will help you identify the union most likely to cover your work, alongside professional associations and networks that may also be useful.

PRACTICAL TOOL

Find your union in 60 seconds

Choose the area that best describes your work to explore:

  • The trade union most likely to represent your role
  • Professional associations and networks worth exploring
  • Important questions to ask before joining

If you work across several roles or are unsure where you fit, the finder will also help you compare the main options.

The finder is a starting point rather than a definitive membership recommendation. Eligibility, coverage and services can change, so check the organisation’s current terms or contact it directly before joining.

3. What a union may be able to help with

A trade union does more than campaign collectively for better pay and working conditions. Depending on your membership, the union and the circumstances, it may also be able to advise or represent you when something goes wrong at work.

Contact your union as early as possible. Deadlines can apply to workplace complaints and legal claims, and taking action before receiving advice could affect the support available.

Checking a contract

A union may be able to explain unfamiliar terms, identify missing protections or compare an offer with an applicable agreement or recommended minimum rate.

Pay and unpaid fees

You may be able to get advice about rates, late or unpaid fees, disputed invoices, holiday pay, deductions or whether you have been paid correctly for the work undertaken.

Changes and cancellations

A union may help you understand your position if dates, duties, hours, location or payment terms change, or if work is postponed or cancelled.

Bullying, harassment and discrimination

You may be able to receive confidential advice about inappropriate behaviour, discrimination, victimisation, sexual harassment or bullying, including help deciding how and whether to raise the issue.

Health, safety and welfare

A union may advise you about unsafe working practices, excessive hours, inadequate breaks, unsuitable equipment, welfare concerns or risks that have not been properly assessed.

Access and reasonable adjustments

You may be able to get help requesting reasonable adjustments, discussing access requirements or responding when agreed support has not been provided.

Employment status and rights

A union may help you understand whether you are being treated as freelance, employed or engaged under another status, and what rights or responsibilities may follow. Your legal status depends on the reality of the working arrangement, not only the label used in a contract.

Meetings, complaints and disputes

Depending on the circumstances, a union may help you prepare for a difficult meeting, raise a grievance or complaint, respond to an allegation, negotiate a resolution or obtain legal support.

IMPORTANT INFORMATION

The support available will depend on the union, your membership and the circumstances. Advice or legal representation is not normally automatic, and eligibility, time limits, the merits of the case and the union’s own rules may all be considered.

4. When to contact your union

You do not need to wait until a situation becomes a formal dispute. A union may be able to help you understand your options, prepare for a conversation or prevent a problem from escalating.

Contacting the union early can be particularly important where a deadline may apply or you are being asked to make a decision, attend a meeting or respond to an allegation.

Before agreeing to the work

Ask for advice if you are uncertain about a contract, fee, cancellation term, employment status or working condition. It may be easier to negotiate or clarify something before you accept the engagement.

When a concern first appears

Contact the union when something feels unclear, unsafe, unfair or different from what was agreed. You do not need to have gathered every piece of evidence or decided what action you want to take before asking for initial advice.

Before responding or taking action

Seek advice before sending a formal complaint, withholding your services, ending a contract, accepting a settlement or responding to an allegation. Your choices at this stage could affect the options available later.

Immediately when time is limited

Contact the union promptly if you receive a formal letter, meeting invitation, cancellation notice or legal document, or if there is an urgent health, safety or safeguarding concern. Workplace and legal processes can have short time limits.

While you are waiting for advice

  • Keep copies of contracts, emails, messages, call sheets, invoices and payment records.
  • Write a factual timeline of what happened, including relevant dates and conversations.
  • Note any deadline, meeting or response date you have been given.
  • Avoid deleting, editing or publicly sharing relevant correspondence.
  • If possible, avoid agreeing to a final outcome until you understand your options.

FMTW NOTE

Not yet a union member? You can still contact the relevant union to ask about eligibility and joining. For help with an existing problem, you can also explore FMTW’s Legal Advice directory.

5. How to ask for advice

You do not need to understand the law, know the correct terminology or have decided what outcome you want before contacting your union. Give a clear summary of what has happened, explain any immediate deadlines and ask what you should do next.

Use the union’s recommended advice channel where possible. This may be an online form, helpline, email address or contact through a branch or representative.

What to include in your first message

  • Your membership details: include your membership number if you have one.
  • Your role and working arrangement: explain what work you do and whether you were engaged as freelance, employed or under another arrangement.
  • A short summary: describe what has happened in a few factual sentences.
  • The important dates: say when the work began, when the problem arose and when relevant conversations took place.
  • Any urgent deadline: make this clear near the beginning of your message.
  • What you have received: mention relevant contracts, emails, messages, invoices, meeting invitations or other documents.
  • What you have already done: explain whether you have raised the issue or responded to anyone.
  • What you need now: ask for advice about your options and what to do next.

A simple message you can adapt

Subject: Request for advice about [brief description]

Hello,

I am a member of [union name] and my membership number is [number]. I work as a [role] and was engaged by [organisation or person] to [briefly describe the work].

I am contacting you because [brief factual summary of what has happened]. The issue began on [date], and the most recent development was [brief explanation].

I have been asked to [attend a meeting, respond, accept a change or take another action] by [date and time]. Please let me know if you need to see the relevant contract, correspondence or other documents.

So far, I have [briefly explain anything you have already said or done].

I would be grateful for advice about my options and what I should do next. In particular, I would like help with [include any specific question, if you have one].

Thank you,
[Your name]
[Preferred contact details]

Sending documents and evidence

Follow the union’s instructions about how and when to provide documents. If you are asked to send evidence:

  • Send copies and keep your own record of everything submitted.
  • Use clear filenames that include the document type and date.
  • Keep messages and correspondence in their original order and context.
  • Ask how confidential or sensitive information should be shared securely.

FMTW NOTE

Your first message does not need to tell the whole story. A short, factual summary with the important dates and deadlines is usually more helpful than trying to include every detail at once. The adviser can ask for further information or documents if they need them.

If you are distressed, unsure how to describe what happened or do not know what outcome you want, say so. You can still ask for initial advice.

6. Professional associations and peer networks

Trade unions are not the only source of professional support. Associations and peer networks may offer specialist guidance, training, events, resources, opportunities and connections with others working in a similar role or area of the performing arts.

They do not necessarily provide the representation, workplace advice or legal support available through a trade union, so check what each organisation offers before joining or relying on its advice.

7. Where else to get help

A trade union may not be able to provide every kind of support you need. FMTW’s directories bring together further sources of legal, financial and wellbeing support for people working across theatre and the performing arts.

Legal support

Find organisations and services offering legal information, advice or specialist support.

Financial support

Explore financial guidance, emergency support and organisations that may be able to help.

Wellbeing support

Find mental health, wellbeing and crisis support for people working in theatre and the performing arts.

IF SOMEONE IS IN IMMEDIATE DANGER

If there is an immediate risk to someone’s safety or wellbeing, use an appropriate emergency or crisis service rather than waiting for a union or professional organisation to respond.

Last reviewed: September 2026

Links and guidance can change. Check the date and scope of any external information before relying on it.

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